News for 'customer service'

India draws up blueprint to reduce US trade surplus

India draws up blueprint to reduce US trade surplus

Rediff.com28 Apr 2025

India's major imports from the US include crude oil and petroleum products, gold and jewellery, plastics, aircraft, and electrical machinery and components. The key exports to the US comprise pharmaceuticals and biologicals, telecom equipment, precious and semi-precious stones, petroleum products, gold and precious metal jewellery, and ready-made garments.

CBIC Eases GST Rules, Checks Overreach

CBIC Eases GST Rules, Checks Overreach

Rediff.com19 Apr 2025

The revised guidelines are aimed at curbing discretionary practices by field officers, especially the tendency to seek documents not mandated under the law.

What impact will US tariffs have on economies, sectors and markets?

What impact will US tariffs have on economies, sectors and markets?

Rediff.com29 Mar 2025

The sweeping tariffs proposed across sectors by US President Donald Trump are scheduled to be imposed starting April 2, with most analysts worried about their impact on companies, and in turn the financial markets. Recently, the US administration signaled that it will impose sectoral tariffs on energy, pharmaceuticals, semiconductors, agriculture, copper, and lumber.

Tesla's EVs to start rolling out of Satara in Maharashtra?

Tesla's EVs to start rolling out of Satara in Maharashtra?

Rediff.com19 May 2025

The US carmaker's entry into India is expected by the last quarter of the current financial year.

India, US have finalised terms of reference for trade deal: USTR

India, US have finalised terms of reference for trade deal: USTR

Rediff.com22 Apr 2025

India and the US have finalised the terms of reference outlining the roadmap for negotiations of the proposed Bilateral Trade Agreement (BTA), according to a statement issued by the US. US Trade Representative (USTR) Jamieson Greer said that these ongoing talks will help achieve balance and reciprocity by opening new markets for American goods and addressing unfair practices that harm US workers.

Planning Loan Against Mutual Funds?

Planning Loan Against Mutual Funds?

Rediff.com11 Apr 2025

'The rise in SIP contributions has created a pool of long-term MF assets that can be pledged for loans.'

Make women pregnant, earn lakhs: Bihar police busts scam

Make women pregnant, earn lakhs: Bihar police busts scam

Rediff.com11 Jan 2025

In a recent operation, Bihar Police busted a fraudulent scheme operating under the guise of 'All India Pregnant Job Service', which deceived men with promises of substantial payments for impregnating childless women.

Tata to now pay cellphone customers!

Tata to now pay cellphone customers!

Rediff.com4 Mar 2010

After pioneering per-second billing for mobile telephone calls, Tata Teleservices, which offers both GSM and CDMA services, has again unleashed an interesting initiative. It says its subscribers would be compensated if the company failed to meet pre-determined levels of service standards.The new 'Customer Service Charter' for its Tata Indicom users would include five customer commitments such as bill disputes, call drop and handset replacement, among others.

Higher competitive pressures to cap DMart's margins in near term

Higher competitive pressures to cap DMart's margins in near term

Rediff.com13 May 2025

The stock of India's largest listed pure-play retail company, Avenue Supermarts (DMart), has slipped over 10 per cent from its monthly highs. A weak operational performance in the fourth quarter (January-March) of financial year 2024-25 (Q4FY25) and muted near-term outlook due to intense competitive pressures and higher costs could lead to downward momentum on the stock. While the stock dipped by 3.44 per cent in early trade on Monday, it recovered a bit to close 1.07 per cent lower at 4,017.

ISRO Arm All Set To Launch US Satellite

ISRO Arm All Set To Launch US Satellite

Rediff.com18 Mar 2025

'The LVM3 rocket will orbit one Block 2 BlueBird satellite in Low Earth Orbit.'

Renault to buy out Nissan's stake in Indian JV

Renault to buy out Nissan's stake in Indian JV

Rediff.com31 Mar 2025

French auto major Renault on Monday said it will buy out its Japanese partner Nissan's stake in their Indian joint venture -- Renault Nissan Automotive India Private Ltd. Renault Group would own 100 per cent of Renault Nissan Automotive India Private Ltd (RNAIPL), by acquiring the 51 per cent shareholding currently held by Nissan, the company said in a statement.

US Firms Back Trump's India Tariffs

US Firms Back Trump's India Tariffs

Rediff.com31 Mar 2025

Industry associations and companies in the United States, including the US Chamber of Commerce, Coalition of Services Industries and the iconic bike company Harley Davidson have called on the Donald Trump dispensation to push India to reduce tariffs, non-tariffs, and regulatory barriers to boost American exports.

India's next big business op: Hub for undersea cables?

India's next big business op: Hub for undersea cables?

Rediff.com2 Apr 2025

While India has become the largest data generating nation, and hosts more than 152 data centres, it is fed by only 18 undersea cables.

RBI Forex Intervention Hits Highest In 17 Years

RBI Forex Intervention Hits Highest In 17 Years

Rediff.com23 May 2025

In response to the panic triggered by Trump's trade policies, the RBI net sold approximately $43 billion in the second half of FY25 to curb volatility, as the rupee plunged to a low of 87.95 per dollar in February this year.

All That You Wanted to Know about Tata Curvv

All That You Wanted to Know about Tata Curvv

Rediff.com9 Aug 2024

While the electric version will open for bookings starting August 12, the internal combustion engine (ICE) counterparts will make their debut after September 2, says Rajesh Karkera/Rediff.com.

Meta expands WhatsApp payments service in India

Meta expands WhatsApp payments service in India

Rediff.com20 Sep 2023

WhatsApp on Wednesday announced the expansion of its payments service in India to make it easier for people transacting with businesses to pay for purchases directly in the chat, with a choice of UPI apps, including rival digital payment options, as well as credit and debit cards. Meta founder and CEO Mark Zuckerberg asserted that India is leading the world in people and businesses embracing messaging. WhatsApp said it is working with partners Razorpay and PayU "to make paying for something as simple as sending a message", as the Meta-owned platform unveiled a host of new features to woo businesses in India's booming commerce market.

Budget focuses on domestic consumption amid global uncertainties

Budget focuses on domestic consumption amid global uncertainties

Rediff.com4 Feb 2025

The Budget 2025-26 meets the expectations of fiscal consolidation, maintaining capital expenditure, and boosting consumption through tax cuts.

Three firms seek CCI nod to acquire stakes in Akasa Air

Three firms seek CCI nod to acquire stakes in Akasa Air

Rediff.com20 Feb 2025

Tech tycoon Azim Premji's global investment arm, Manipal Group Chief Ranjan Pai's family office and 360 ONE Asset have sought approval from fair trade regulator CCI to acquire stakes in domestic carrier Akasa Air's parent company SNV Aviation. "The proposed transaction involves the acquisition of certain shareholding by each of PIOF, Claypond and 360 Fund (through its various schemes and affiliates) in Akasa Air," said a notice filed with the Competition Commission of India (CCI) on Wednesday.

Sensex climbs 341 points amid sharp gains in global shares

Sensex climbs 341 points amid sharp gains in global shares

Rediff.com17 Mar 2025

From the Sensex pack, Bajaj Finserv, Mahindra & Mahindra, Axis Bank, Bajaj Finance, Adani Ports, ICICI Bank, Zomato and UltraTech Cement were among the biggest gainers. However, ITC, Nestle, State Bank of India, Reliance Industries, Asian Paints and Tata Consultancy Services were among the laggards.

Uncertainty resulting from Trump's tariffs will be short-lived: TCS CEO

Uncertainty resulting from Trump's tariffs will be short-lived: TCS CEO

Rediff.com13 Apr 2025

K Krithivasan -- the chief executive and managing director of TCS -- believes that the tariff moves-induced uncertainty impacting the sector will be "short-lived" and expects it to get resolved within "months".

Bomb threat 'non-credible' but...: American Airlines on Delhi flight

Bomb threat 'non-credible' but...: American Airlines on Delhi flight

Rediff.com24 Feb 2025

However, it said that the Delhi airport protocol required the aircraft to be inspected elsewhere before being cleared to land.

Bajaj Fin target price hiked; stock reclaims Rs 8,000-mark after 15 months

Bajaj Fin target price hiked; stock reclaims Rs 8,000-mark after 15 months

Rediff.com31 Jan 2025

Shares of Bajaj Finance surged over 6 per cent on Thursday after the diversified non-banking finance company reported an 18 per cent increase in consolidated net profit to Rs 4,308 crore for the December quarter. The stock rallied 6.33 per cent intraday to touch Rs 8,249.95 - a 52-week high -- on the BSE.

L&T Q4 net profit jumps 25% to Rs 5,497 crore, beats Street estimates

L&T Q4 net profit jumps 25% to Rs 5,497 crore, beats Street estimates

Rediff.com10 May 2025

Engineering and construction major Larsen & Toubro (L&T) reported a 25 per cent rise in net profit attributable to the owners of the company for the January-March quarter of 2024-25, owing to higher revenues and an exceptional gain. For the quarter under review, L&T posted a consolidated net profit of Rs 5,497.3 crore, while revenue rose 10.9 per cent year-on-year (Y-o-Y) to Rs 74,392.28 crore.

Woman jumps from moving rickshaw to escape drunk driver

Woman jumps from moving rickshaw to escape drunk driver

Rediff.com3 Jan 2025

A woman jumped from a moving autorickshaw to save herself from the drunk driver on Thursday night in Bengaluru, her husband said.

Be a Customer Relations Advisor!

Be a Customer Relations Advisor!

Rediff.com25 Feb 2005

3 Global Services, a Hutchison Whampoa company, is looking for Customer Relations Advisors.

Is there a path for automobiles beyond diesel engines?

Is there a path for automobiles beyond diesel engines?

Rediff.com27 Jan 2025

'The path beyond diesel is not going to be clear. It is really going to be dependent on applications.'

'Oracle Was Little Late To Cloud Game'

'Oracle Was Little Late To Cloud Game'

Rediff.com26 Feb 2025

'We also realised that locking customers to our Cloud was not fair to them.'

'Har Ghar Lakhpati': SBI's new mantra for deposit accretion

'Har Ghar Lakhpati': SBI's new mantra for deposit accretion

Rediff.com9 Dec 2024

At a time when banks are finding it challenging to mobilise resources, State Bank of India (SBI)-the country's largest lender-has devised a three-pronged strategy to boost deposit accretion. First is an aspirational product that promises to make depositors lakhpatis by helping them grow their deposits to Rs 1 lakh through recurring deposit (RD) schemes.

Bank Deposits: Govt Plans To Increase Insurance

Bank Deposits: Govt Plans To Increase Insurance

Rediff.com18 Feb 2025

Currently, deposits of up to Rs 5 lakh are covered under the deposit-insurance scheme.

BPO needs customer care specialists

BPO needs customer care specialists

Rediff.com18 Aug 2006

Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech support and customer service) and Assistant Managers (operations).

Banks Struggle to Regain Deposits

Banks Struggle to Regain Deposits

Rediff.com13 Mar 2025

Privately, many bankers admit their immediate goal is not growth but slowing the erosion of Casa deposits, reveals Tamal Bandyopadhyay.

Siemens stock drops rapidly as management flags growth challenges ahead

Siemens stock drops rapidly as management flags growth challenges ahead

Rediff.com31 Dec 2024

Siemens's share price has lost ground in the past few sessions following weak management commentary. The management indicated challenges to the growth outlook due to stagnant private capex and concerns over semiconductor shortages for digital industries. Government infra-spending may regain momentum from January 2025.

Interested in customer care?

Interested in customer care?

Rediff.com12 Jul 2006

Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech and customer service).

Interested in customer care?

Interested in customer care?

Rediff.com15 Jun 2006

HSBC Group Service Centres are recruiting Customer Service Executives.

Insurers to double down on tech, rural expansion for growth in '25

Insurers to double down on tech, rural expansion for growth in '25

Rediff.com10 Jan 2025

The Indian insurance industry is set to focus on customer-centric technological adoption and expansion into rural areas to drive growth in 2025.

Telcos bag 20 mn 5G customers in less than 4 months

Telcos bag 20 mn 5G customers in less than 4 months

Rediff.com2 Feb 2023

Indian telcos have been able to garner over 20 million 5G customers in less than four months after the official launch of the service last October, according to industry estimates. With telecom operators like Reliance Jio and Bharti Airtel aggressively rolling out their 5G services in over 190 cities across the country to date, India is now only behind China and the US in terms of the number of cities in a country where 5G services have been extended. Top executives in telcos say that the number of 5G subscribers in India is a conservative estimate and that it will rise as the roll-out gains momentum.

History in Minutes: When Dr Ambedkar Was Denied Water

History in Minutes: When Dr Ambedkar Was Denied Water

Rediff.com14 Apr 2025

On the 134th birth anniversary of the chief architect of the Indian Constitution, Utkarsh Mishra revisits three incidents from Dr B R Ambedkar's life that lay bare the deeply entrenched nature of caste prejudice.

Lava dials up ambitions for smart wearables market

Lava dials up ambitions for smart wearables market

Rediff.com20 Aug 2024

With the recent launch of smartwatches, home-grown smartphone maker Lava is looking to secure a strong foothold in the Indian wearables market. The company aims to capture up to 20 per cent of this segment over the next few years, according to a senior executive.

EXPLAINED: Trump's reciprocal tariffs

EXPLAINED: Trump's reciprocal tariffs

Rediff.com3 Apr 2025

Here is a list of Q & As to explain these issues and implications of the US move.

Want To Buy A Mercedes? A BMW? An Audi?

Want To Buy A Mercedes? A BMW? An Audi?

Rediff.com30 Sep 2024

From attractive EMIs to assured buyback guarantees, luxury carmakers have lined up a slew of offers to woo customers this festival season to address dwindling sales amid rising inventories.